Once the payment is successfully received, you will be receiving your Trading Account credentials within 5 to 10 minutes. For Coinbase payments, the order will not be fully processed until the payment is verified by the blockchain.

This verification process can take some time and is dependent on network congestion. Once the payment has been confirmed, you will receive your Trading Account credentials.

If you have not yet received your account login information for more than 12 hours after the money has been deducted from your credit card/bank account/crypto wallet, check the spam, junk and promotion folders of your registered email.

In case you are still unable to find your login credentials email, please reach out to our live support chat or email. Provide them with your registered email address and order number and someone from our Support team will assist you in getting your logging information.

Please be informed that the Coinbase payment gateway only accepts payments via the Ethereum network (ERC-20). If payments are sent via any other network (BSC for example) all funds will be lost and there is nothing Coinbase or Formed Funding can do to recover it.